Shipping & Delivery

At FANGCASE, we ship all orders via air freight for secure and reliable worldwide delivery.

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1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• A tracking number will be emailed to you once your order has shipped.

• Orders are not processed on weekends or public holidays.

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2. Shipping Times

• Worldwide Air Shipping: 7–15 business days (depending on destination and customs clearance)

Note: Delivery times are estimates and may vary due to weather, customs inspections, or carrier delays.

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3. Shipping Methods & Tracking

• All orders are shipped by air freight with tracking.

• Tracking details will be sent to the email address provided at checkout.

• If your tracking number does not update within a few days, please allow additional time for the carrier to scan your package.

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4. Customs, Duties & Taxes

• International orders may be subject to customs duties, import taxes, and fees charged by the destination country.

• These charges are the responsibility of the customer and are not included in product prices or shipping fees.

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5. Delivery Issues

• Please ensure your shipping address is accurate before submitting your order.

• We are not responsible for delays or lost packages due to incorrect addresses or unclaimed packages.

• If your package is lost in transit, contact us at fangcase.official@gmail.com for assistance.

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6. Contact Us

For any shipping or delivery inquiries, please reach out:

Email: fangcase.official@gmail.com
Address: Room 2502, Block A, Tangshang Technology Building,
No. 139 Yiyuan Road, Majialong Community,
Nantou Subdistrict, Nanshan District,
Shenzhen, Guangdong 515800, China