At FANGCASE, we want you to enjoy your hands-free lifestyle without worry.
If your strap breaks or shows a quality issue within 30 days of delivery, we will provide one free replacement strap.
Applies to straps included with your original purchase.
The strap must have broken under normal use or have a manufacturing defect.
Damage caused by misuse, accidents, or unauthorized modifications is not covered.
Contact Us at fangcase.official@gmail.com within 30 days of delivery.
Provide Your Order Number and photos of the damaged strap.
Our team will verify your claim and arrange a free replacement strap.
Each order is eligible for one free replacement strap within the 30-day period.
Replacement straps are shipped free of charge using standard delivery.
This policy does not extend the warranty of the original order.